2021

Cue & Brew, Martinez: New ADA compliant service dog policy and training for employees. December, 2021.

Driscoll’s Mortuary, San Francisco: New accessible restroom, accessible entrance, paths of travel, and parking. October, 2021.

Grisom’s Chapel and Mortuary, San Lorenzo: New accessible parking and paths of travel. September, 2021.

Nick’s Seafood Restaurant, Pacifica: New accessible restroom, accessible entrance, and paths of travel within restaurant. August, 2021.

East Bay Motor Sports, Hayward: Installation of new back-up power source for wheelchair lift and maintenance policies. Improvement of inventory policies to prevent blocking of accessible paths of travel.

Lyft Bay Wheels Bikeshare Program, City of San Francisco: First lawsuit in the Country to challenge lack of accessible adaptive bikes in citywide bikeshare program. Case resulted in accessible adaptive bikeshare pilot program offering adaptive bikes in Golden Gate Park. June, 2021.

24 Hour Fitness, San Jose: Provided more fully accessible restrooms and parking. Made pool lifts accessible by changing maintenance policy. June, 2021.

Malone’s Grill, Scott’s Valley: Creation of accessible ramp to front entrance and accessible parking. May, 2021.

Concord Pavilion, Concord: Added three new sections of fully accessible seating with clear lines of site to the state. Improved paths of travel and parking areas to ensure safety and access. March, 2021.

2020

Bay Fair Center and STT Security Services, San Leandro: Defendant STT Security Services agreed to implement a new ADA complaint service policy and training program at all locations where they provide security services in the United States to allow disabled patrons to be accompanied by their qualified service dogs when entering facilities. October, 2020.

Salinas Sports Complex, Salinas: Defendants agreed to provide an accessible ramp to concessions areas, install more accessible parking for events, and provide more compliant seating in the grandstands in their large outdoor rodeo and concert venue. August, 2020.

Crow’s Nest Restaurant, Santa Cruz: Defendants agreed to provide accessible parking, interior and exterior paths of travel, seating, and a fully accessible single accommodation restroom at this large two-story restaurant. April, 2020.

La Plaza Bakery, Salinas: Obtained a new ADA compliant service dog policy at the bakery, allowing disabled patrons to be accompanied by their qualified service dogs when entering the facility. April, 2020.

Fandee’s Restaurant, Sebastopol: Grab bar broke free of wall in Defendants’ restaurant restroom. Defendants agreed to provide accessible parking, exterior paths of travel, interior paths of travel, entry doors, seating, and a fully accessible single accommodation restroom. Additionally, Defendants agreed to maintain all the accessible features provided. February, 2020.

Downtown Street Parking, San Mateo: The City of San Mateo agreed to enhance the accessibility of their downtown on-street accessible parking by supplying six compliant designated accessible parking spaces with compliant curb ramps serving them. January, 2020.

2019

Geary Mall, San Francisco: Defendants agreed to provide a complaint path of travel for disabled patrons to access all stores in the Mall, including providing an accessible ramp, implementing a policy of ensuring that the wheelchair lift is operational, and providing signage to show the accessible path of travel. December, 2019.

Ketch Joanne, Half Moon Bay: Defendants agreed to create new accessible restroom, seating areas and paths of travel in the interior of the restaurant. December, 2019.

Quality Inn, Petaluma: Defendants agreed to create a new accessible guest room, parking spaces, and path of travel to accessible guest rooms. They also agreed to improve the accessibility of their lobby and public restrooms. November, 2019.

Tenaya Lodge Resort at Yosemite: Defendants agreed to provide new accessible guestrooms, check-in counter and accessible paths of travel. They also agreed to make improvements to the accessibility of their restaurant. October, 2019.

Certified Towing, Richmond: Defendants agreed to make service counter, payment station and parking accessible to disabled patrons. September, 2019.

Morris & Sons Towing, Newark: Defendants agreed to provide an accessible parking space, front entrance, and service counter. August, 2019.

East Oakland Apartment Building, Oakland: We negotiated immediate relief and temporary lodging for a person with a disability using a wheelchair who was trapped in his second-floor apartment for almost three months due to the landlord’s failure to maintain the elevator. The landlord later agreed to adopt a new service policy for the elevator to prevent future extended outages. July, 2019.

Safeway, Sacramento: Defendants agreed to create fully accessible parking including clearing multiple obstructions blocking the access aisle including a permanent shed, parking bollards, and propane filling station. May, 2019.

Western Dental, Santa Cruz: Defendants agreed to provide a fully accessible: dental exam room (including the capacity to perform dental surgery), restroom, entrance, exterior paths of travel and parking. May, 2019.

Alameda Shoreline, Alameda: East Bay Regional Parks Department agreed to enhance the accessibility of over 2 miles of beach side walking trail by filling dangerous cracks and smoothing the trail. The Department also agreed to create a maintenance schedule and policy to prevent disrepair and future inaccessibility. April, 2019.

K1 Speed, Dublin: We obtained a nation-wide injunction settlement for provision of hand controls in Go-Karts used for indoor Kart racing. K1 Speed, a provider of indoor Go-Kart racing entertainment, agreed to install hand controls in at least one Kart at each of its 41 locations by the end of 2020, as well as the necessary accessible paths of travel and transfer areas to use the Karts for persons with disabilities. March, 2019.

Nazareth Ice Rink, Redwood City: Defendants agreed to provide accessible parking, viewing area seating, and restrooms. March, 2019.

Restaurants in Sacramento, Vallejo, San Mateo, San Francisco, Berkeley and Pacifica: In each case, Rein & Clefton obtained improvements of accessible features including accessible parking, accessible seating, restrooms and customer service policies. March – April, 2019.

Prosthetics Medical Office, Antioch: Defendants remedied: inaccessible parking, path of travel, front entrance to prosthetics medical office and all restrooms serving it. February, 2019.

2018

Codornices Public Park, Berkeley: City of Berkeley agreed to install accessible restrooms and paths of travel within the park, including removing barriers, renovating an unsafe ramp condition and adding accessible street parking to its planned renovations of the Park. December, 2018.

Ippuku Restaurant, Berkeley: Negotiated enforcement of accessible reservation policy, and the addition of multiple new accessible seats and tables. Settlement also required that two fully accessible restrooms be created. December, 2018.

UCSF Benioff Children’s Hospital at Mission Bay:Obtained a new, ADA compliant service dog policy at UCSF Benioff Children’s Hospital, including implementation of an individualized assessment tool for evaluating all the steps the Hospital must take to accommodate a disabled patient’s right to be accompanied by her qualified service dogs when entering the facility. October, 2018.

Shopping Mall, Larkspur: Negotiated installation of new, fully-accessible disabled parking spaces at a large mall in Larkspur, California. We enhanced the distribution of the existing accessible spaces making it is easier for disabled persons to access the mall. We also created an additional, new parking space for expectant mothers and those with a special need. October, 2018.

Oakland Unified School District: Obtained power door opener and accessible intercom at local elementary school. September, 2018.

City of Pacifica, City Hall: Negotiated improved accessible public programs and services offered at Pacifica City Hall by requiring the City to make its City Hall Annex Building fully accessible. Settlement involved relocating services to make them available at the Annex so that they may be accessed by persons with disabilities. This included creating new accessible parking, accessible restrooms, meeting rooms, and adding directional signage and power door openers to the Annex entrance. The City’s website was also redesigned to include information on how to access City programs and services as a person with a disability. June, 2018.